Privacy Policy

SMYD Global IT Services

Last Updated: October 22, 2025

SMYD Global ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IT services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms, please discontinue use of our services immediately.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number
  • Company name and business information
  • Billing and payment information
  • Login credentials and account information
  • Communication preferences and feedback

Automatically Collected Information

When you access our website, we automatically collect certain information, including:

  • IP address, browser type, and device information
  • Usage data, pages visited, and time spent
  • Cookies and tracking technologies (see Cookie Policy)
  • Analytics data through Google Analytics

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

To provide, maintain, and improve our IT services, process transactions, and fulfill service requests.

Communication

To respond to inquiries, send service updates, technical notices, and marketing communications (with your consent).

Analytics & Improvement

To analyze usage patterns, improve user experience, and develop new features and services.

Security & Compliance

To protect against fraud, ensure security of our systems, and comply with legal obligations.

Marketing

To send promotional materials, track campaign effectiveness, and deliver targeted advertising (with consent).

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

Your Rights

Under applicable Indian data protection laws, you have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Withdrawal of Consent: Withdraw consent for processing (where applicable)
  • Opt-Out: Opt-out of marketing communications

To exercise these rights, please contact us at contactus@smyd.in

Third-Party Services

Our website may contain links to third-party websites or integrate third-party services (such as Google Analytics). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Legal Compliance

This Privacy Policy complies with:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Digital Personal Data Protection Act, 2023

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SMYD Global

Email: contactus@smyd.in

We will respond to your inquiry as soon as possible.